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General Contact InformationDesign element only following page title - no link  print friendly icon

At the Region, we understand that finding the right government services is important, we can help. If you have any questions, comments or concerns contact us at Regional Inquiries. If you have technical questions about the website contact Ryan Lee in Information Technology Services.
General inquiries about government programs and services can be accessed three ways:
  • By e-mail:
  • regionalinquiries@region.waterloo.on.ca
  • By phone:
  • 519-575-4400
  • In person
  • 8:30am-4:30pm; 99 Regina St S, Waterloo (main lobby)
    8:30am-4:30pm; 150 Frederick St, Kitchener (2nd floor)
    8:30am-4:30pm; 150 Main St, Cambridge (main lobby)

    General inquiry services availabe at the above locations include:

    • GRT Tickets & monthly passes
    • Watering By-law permit applications
    • Applications for Regional Housing
    • Passport Applications
    • Birth Certificate Applications
    • Social Insurance Applications
    • And much more.....

    Within this webpage you will find department contact lists and links to people who can generally answer your questions about Regional services. This page contains general contact information including general telephone number, fax number and general email.

    Our general mailing address is:
    Region of Waterloo
    150 Frederick St.
    P.O. Box 9051 Station 'C'
    Kitchener, Ontario
    N2G 4J3



    Departmental Contact Information
    (Click to open/close the details)

    Show details for Public HealthPublic Health
    Show details for Corporate Resources DepartmentCorporate Resources Department
    Show details for Finance DepartmentFinance Department
    Show details for Human Resources DepartmentHuman Resources Department
    Show details for Planning, Housing & Community ServicesPlanning, Housing & Community Services
    Show details for Social Services DepartmentSocial Services Department
    Show details for Transportation & Environmental Services DepartmentTransportation & Environmental Services Department
    Show details for Associated AgenciesAssociated Agencies

    Note
    1. : E-mail Link
    Area and Email Link
    Phone
    General Inquiries for all Departments
    (Council & Administrative Srvs. Div.)
    150 Frederick St.
    Kitchener N2G 4J3
    519-575-4400
    Regional Chair's Office
    1st Floor, 150 Frederick St.,
    Kitchener N2G 4J3
    519-575-4585
    Waterloo Region Crime Prevention Council
    1st Floor, 99 Regina St.,
    Waterloo N2J 4V3
    519-883-2304
    Regional Councillors
    1st Floor, 150 Frederick St.,
    Kitchener N2G 4J3
    519-575-4581
    Chief Administrator's Office
    1st Floor, 150 Frederick St.,
    Kitchener N2G 4J3
    519-575-4561
    Emergency Planning
    519-575-4740