“The Regional Municipality of Waterloo will continuously strive toward achieving an environment that is free of barriers for individuals with disabilities consistent with our requirements under the Ontarians with Disabilities Act, 2001.” (Operating principle adopted by the Region of Waterloo ODA Steering Team, 2004)

This web page will provide you with information about Accessibility Planning at the Region of Waterloo. Accessible Customer Service Find out more about the ways the Region of Waterloo is committed to providing accessible customer service to customers with disabilities. Accessibility Legislation Download provincial laws to improve accessibility for people with disabilities. Accessibility Plan Download the Region of Waterloo’s 2010 Accessibility Plan: Working Toward a Barrier Free Region of Waterloo. Accessibility Survey Tool Find out more about the Region of Waterloo’s best practices for all barrier types: Communication Methods, Physical/ Architectural, Policy/ Practice/ Attitudinal and Technology. Accessibility Advisory Committees Learn more about who the Region’s Accessibility Advisory Committees are and what they do. Links Visit this page to find other useful links related to accessibility planning for people with disabilities. Accessibility Contact