A TTY is a special device that lets people who are deaf, hard of hearing, or speech-impaired use the telephone to communicate, by allowing them to type messages back and forth to one another instead of talking and listening.


The Region has purchased and installed 16 TTYs in key sites as part of the ongoing commitment to improve access to services for people with disabilities. Based on input from the Canadian Hearing Society the following divisions were identified and given priority for TTY deployment of this service.


Region of Waterloo- TTY List

Regional Service Area:		TTY #	Location
Corporate Reception -General Inquiries for all Divisions		575-4608	150 Frederick
Regional Dispatch Services (After Hours Emergencies Roads, Signs & Signals)		650-8281	Maple Grove
Regional Chair/ CAO/ Council		575-4610	150 Frederick
Human Resources Reception		575-4604	150 Frederick
Social Services Administration Reception (includes office for ODA Staff)		883-2428	99 Regina
Grand River Transit
	Customer Information	585-7796	250 Strasburg Rd.
	MobilityPLUS	585-7765	250 Strasburg Rd.
Rent Supplement Program, Affordable Housing Strategy, Regional Maps and General Housing Information		575-4609	150 Frederick
Waterloo Region Housing Tenant Services
	Kitchener	575-4788	Fairway Rd.
	Cambridge	740-5758	150 Main
Community Housing Access Centre, Applications for Housing		575-4605	Fairway Rd.
Public Health Reception		883-2427	99 Regina, 150 Main
Employment Resource Centre
	Kitchener	Outgoing	235 King
	Cambridge	Outgoing	150 Main
	Waterloo	Coming Soon!	99 Regina
Provincial Offences Court Reception		575-4607	Queen St.
Doon Heritage Crossroads		748-0537	Doon