Grand River Transit believes your trip should be pleasant and safe. We appreciate everyone's support in making our buses a pleasant, comfortable environment for our passengers by following these simple rules.
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Move to rear of bus
To ensure that the bus operator has clear sight lines, and out of consideration to those boarding, customers must move to the rear of the bus. The bus will not be operated if standees are ahead of the white/yellow line.

Exiting the bus - rear exit doors
We ask that you exit the bus by the rear doors whenever possible. This helps fellow passengers board and exit the bus easily and helps keep bus operators on schedule. GRT buses have four different types of rear doors. Click here for instructions on how to use each type of door safely and easily!

Bikes on buses
The exterior bike racks must be used when available. If the rack on your bus is full, you may bring your bike on board the bus. You must move to the area opposite the rear door designated by a sign. If the seats in that area are occupied, courtesy dictates that you will be allowed to be seated. You will not be permitted on board a bus when all seats are full and standee conditions exist. In the case where you are on board with a bicycle and standee conditions develop, you will be allowed to remain on the bus until you reach your destination. Click here for more information on our bus 'n' bike program.

No "feets" on seats
For a pleasant and clean environment for all riders, we ask that you do not place your feet on the bus seats.

Strollers
Strollers are not required to be folded up prior to boarding a GRT bus unless there are crush load conditions or standees on board the bus. Customers are required to move to the rear as far as possible, lock the wheels of the stroller and remain in firm control of it at all times. Under crush load or standee conditions, the child must be removed from the stroller and it must be folded down prior to boarding.

Animals
Larger dogs or other animals that could pose a threat to GRT customers are not allowed on any bus. The only exceptions are guide dogs for the visually impaired or hearing impaired and/or small animals that are kept inside a proper cage or enclosure.

Playing of radios
The loud playing of radios and other items that could prove to be a distraction to the bus operator or an annoyance to other customers is strictly prohibited.

Roller blades and roller skates
For safety reasons, the wearing of roller blades or roller skates on board GRT buses is strictly prohibited.

Skis and ski poles
For the safety of all customers, skis and ski poles are not allowed on GRT buses unless they are properly encased. The tips of the skis and poles must not be exposed.

Proper attire
Out of consideration for other customers, shirts and shoes must be worn on board all GRT buses.

Rowdyism - damage to GRT property
Customers engaging in rowdy behaviour that is disruptive to the operator or passengers may be asked to leave the vehicle. Any persons found to be willfully damaging or vandalizing GRT property could be subject to full prosecution.

No smoking or alcohol
Smoking and the consumption of alcohol is strictly prohibited on all GRT buses and in bus shelters.


InfoLine: 519 585-7555
TTY: 519 585-7796
www.grt.ca